Privacy Policy
Last updated: December 11, 2024
1. Information We Collect
Information You Provide
- Email address: When you export videos or request access to your renders
- Payment information: Processed securely by Stripe (we do not store payment details)
- Images: Images you upload to create videos
Automatically Collected Information
- IP address: For rate limiting and security
- Browser information: User agent for compatibility and security
- Usage data: Which features you use and how often
2. How We Use Your Information
We use your information to:
- Process your video exports and deliver them to you
- Send you download links and access to your renders
- Process payments through Stripe
- Prevent abuse and enforce rate limits
- Improve the Service and fix technical issues
- Respond to your support requests
3. Data Storage and Security
Your uploaded images and generated videos are stored on secure CDN servers (Bunny CDN). Access to your renders requires authentication via email or secure access tokens.
We implement reasonable security measures to protect your data, but no method of transmission over the internet is 100% secure.
4. Data Retention
We retain your email address and render history for as long as you use the Service. Generated videos are stored indefinitely unless you request deletion. We may delete old free-tier renders to manage storage costs.
5. Sharing Your Information
We share your information only with:
- Stripe: For payment processing
- Bunny CDN: For video storage and delivery
- Resend: For sending emails
We do not sell, rent, or share your personal information with third parties for marketing purposes.
6. Cookies and Tracking
We use essential cookies for authentication (session cookies). We use localStorage to store access tokens for your renders. We do not use third-party tracking or advertising cookies.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request deletion of your data
- Opt out of marketing emails (if we send any)
- Request a copy of your data
To exercise these rights, contact us at support@dvdify.com
8. International Users
Your information may be transferred to and processed in countries other than your own. By using the Service, you consent to this transfer.
9. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the Service.
11. Contact Us
For questions about this Privacy Policy or our data practices, contact us at support@dvdify.com